Frequently Asked Questions – FAQ’s

Yes, we can install virtually any mailbox you have purchased. The only types of mailboxes we do not install are brick mailboxes and solid granite mailbox posts.

Absolutely, please provide us with your HOA website so we can research what style/brand of mailbox you have and order it. As far as the installation goes, yes we install just about every type of mailbox there is. Often with these steel or aluminum assembly mailboxes and posts we are able to perform repairs at a fraction of replacement cost.

Depending on the area you live in and your local post there are rules and guidelines. Some communities may have all residents install  their mailboxes on one side of the street for ease of delivery.  There are other guidelines too such as height and distance from the street edge or curb. Mailbox Fast is familiar with all of these guidelines and can help you determine the best location for your new or replacement mailbox.

Good question.

Aesthetics – Cedar is a much more attractive wood than pine and has natural resistance to rot and insect damage. It naturally turns gray after 1-2 years if it isn’t sealed or stained.  Pressure treated pine often has a yellow or green tint to it which lasts a long time and often has more knots which cause the post to twist and/or split.

Staining/Sealing –  Cedar also is generally dry enough or dries quick enough to apply stain  or sealer shortly after installation whereas pressure treated wood needs a minimum of one month to dry and shrink after installation before any stain or sealer is installed.

Durability – I read elsewhere that as posts, pressure treated pine lasts approximately 25 years while cedar only lasts 20. There are other factors that affect this though and one is ground moisture. The wetter the area is the shorter amount of time your post will last.

Our Choice? We always prefer cedar over pressure treated pine due to it’s attractiveness and ability to stain right away if necessary.

Absolutely, what you are describing is a cluster box and Mailbox Fast can either custom build, replicate existing or install a cluster mailbox assembly.


State law requires that the utility companies (JULIE provides this service in Illinois) be contacted to mark digging hazards each and every time a new digging project begins. Many times after marking we have seen where a mailbox post was set right on top of a gas line and if the installer dug any deeper they would have breached the line.

Also, your new mailbox might be different dimensions than the old one in which the post location will change for proper position to USPS guidelines.

If the utilities are not contacted and the installer causes damage to an underground cable or line they might be liable for up to $5000 in damages so Mailbox Fast calls the utility companies every time.

There is no fee for JULIE to mark the utilities in your yard. JULIE takes up to 2 business days to complete this marking which doesn’t include weekends or holidays.

The USPS sets specific guidelines for curbside mailboxes. These guidelines can be found by clicking here. Generally, the front edge of the open mailbox should be 41″-45″ above the curb or road surface, and 6″-8″ back from the curb. These guidelines make it easier for your delivery person to reach your mailbox while keeping sideview mirrors of passing cars from hitting the mailbox or mailbox door if it is left open. Depending on which type of post you have selected (center of mailbox mount or rear of mailbox mount) will affect your post’s distance from the street but regardless of your post style the mailbox location should follow this guideline.

As far as the snow plow goes? Well the drivers should not be hitting your mailbox if it is set in the correct place. That’s not to say that the snow thrown from the mailbox will not hit it.


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